It always seems to happen during the coldest week of the year: no water, frozen pipes, and panic. But if your well line freezes, don’t worry – The Pump Man has the tools and experience to get you flowing again quickly, cleanly, and without tearing up your yard.
We specialize in thawing frozen underground well lines and offer freeze prevention solutions to make sure it doesn’t happen again.
We use a custom-built thawing machine specifically designed for private water lines. It safely melts the blockage from inside the pipe – even underground – without needing full excavation.
Most frozen lines are caused by:
• Shallow pipe burial (less than 3-4 feet)
• Cold air drafts
• Cracked or collapsed insulation around entry points
• Broken heat tape or disconnected thermostats
• Wind chill entering through foundations or conduit sleeves
Our team inspects your system, identifies the weak points, and gives you a repair and prevention plan so you don’t end up in the same situation again next year.
For long-term freeze protection, we offer an in-pipe electric heat cable that runs inside your existing well line – no digging or excavation needed. It keeps the pipe warm from the inside during cold weather and is perfect for shallow or problem-prone systems.
Key Benefits:
• Installed inside your existing pipe – no trenching required
• Thermostat-controlled, activates only when needed
• Prevents freezing through the entire buried section
• Ideal for homes with shallow lines or repeat freeze issues
What’s Included:
• Site evaluation and access assessment
• Use of our custom well line thawing machine
• Pressure test after thaw
• Optional line replacement or heat trace installation
• Freeze risk assessment for future protection
• Emergency winterization tips and recommendations
With our new custom built in house thawing machine we’ve restored water to homes during ice storms, deep freezes, and power outages – and we’ve helped many of those same homeowners avoid repeat emergencies by fixing the real problem.
Don’t Wait for It to Freeze Again!
If your line froze once, it will likely freeze again. Let The Pump Man inspect your system and recommend the right fix – whether it’s insulation, heat tape, or a full line upgrade.
Call us immediately for emergency thawing – or schedule a freeze prevention assessment before the next deep cold arrives.